AI Agent Use Cases
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AI Agent Use Cases

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An agent that finds subscription overcharges and requests refunds

Grok Bot searched 3 mailboxes and statements for subscription overpayments, requested refunds from each provider, and followed up after refusals.

Grok Bot

How it works

  1. The author assigned Grok Bot to find all the subscriptions the company was overpaying for and recover the money.
  2. Grok Bot reviewed 3 mailboxes and payment statements, then emailed each provider from the appropriate account.
  3. Even after receiving a 'no refunds' reply, it sent another email with a deadline. It also scheduled follow-up dates for unresolved cases on its own.

Results

The author reported requesting $1,042.86 and already receiving $222.93 back. According to the post, the team did not write any of the emails themselves.

Notes

The post does not identify the providers, show the emails, or say whether a person reviewed them before sending.

Source

X Original post ↗

Example prompt · Grok Bot

Help find subscriptions that are overpaid or unused, organize them, and request refunds or cancellation from providers.

Inputs: mailboxes to review [account list], card or bank statements [files for recent months], business versus personal accounts [each account's purpose], and refund criteria [e.g., duplicate charges, unused seats, unannounced price increases]. First confirm that access to each mailbox and statement is connected and which account should be used to email each provider.

Process: 1) Match statements with payment emails and build a subscription table containing provider, amount, billing frequency, payment account, and the latest evidence of use. 2) Flag items meeting the refund criteria and write one line of supporting evidence for each. 3) Draft a request to each provider for the appropriate sending account. Always show me the draft and obtain approval before sending. 4) If a refusal arrives, propose a follow-up draft and another request date. 5) Do not directly cancel subscriptions or change payment methods.

Deliverables: the subscription table, totals requested and refunded, and each provider's status and next follow-up date. Start with one mailbox and one month of statements, confirm that the table is correct, and then expand the scope.